Approach
Our approach to providing Hosted Solutions is actually quite simple, but critical in meeting and exceeding our customer’s expectations.
- First: We meet with our customers to fully understand their objectives, discover variables or possible constraints, and define the optimal IT requirements before we suggest a solution.
- Second: We will develop a cost effective solution that optimizes the total IT environment. Our integrated solutions deliver reliable, seamless IT solutions which account for interdependencies within a customer’s environment.
- Third: We co-develop a migration plan and work closely with our customers through the implementation of our solutions. This collaborative process requires clear and effective communication which promotes a strong, lasting relationship between Outer Edge and our customers.
- Fourth: Once your solutions have been built, Outer Edge continues to deliver world-class service, customer support, and will collect and analyze performance metrics to ensure optimal IT performance and customer satisfaction.
Experience
Outer Edge personnel have been involved with all aspects of data center operation and management and hosted environments for over 30 years. Outer Edge was founded to fill a void in the market . . . doing hosting the right way to optimize value to our customers. There are many “hosting” companies to do business with; but what sets Outer Edge apart is our ability to analyze your IT infrastructure and build the best IT solution designed to enhance your bottom line.
Technology
When Outer Edge set out to design our data centers, our mantra was “hosting done right”. We spared no expense and gathered some of the best technical minds to design a 100% virtualized environment that is reliable, secure, flexible and future-ready.
- Reliable - Outer Edge takes advantage of all that today’s premier technologies have to offer to provide a platform worthy of Fortune 100 companies. We back up our performance claims by delivering one of the strongest Service Level Agreements in the industry -- 99.5% uptime!
- Secure - Whether your a Fortune 100 company or a start-up, it is critical that your data be accessible in a secure, reliable environment. That's why Outer Edge utilizes the latest security software and tools from Cisco, Microsoft, VMWARE and others to protect your data. Our firewall services technology allows us to segment our customers and provide them with a secure and completely separate environment that is controlled and audited at the port/protocol level. We leverage a layered security model that enables our customers to securely access their subscribed/hosted resources and streamlines the process of identity management. As an optional service, we can also host and provide SSL over VPN via F5 Firepass technology. Outer Edge maintains a strict audit and group policy structure to secure layers that range from authentication to server lockdown.
- Flexibility - We provide our clients with computing on-demand. Whether it’s company growth, additional technologies, or new technologies - Outer Edge can meet those needs when you need them. Our platform is designed to rapidly meet business’s changing landscape.
- Future-Ready - If there is one constant in technology – it’s that it’s always changing. Have you ever started an IT project only to realize that it’s outdated by the time you go live? At Outer Edge if you can think it today, we can host it tomorrow.