Many IT departments know their costs to design, procure and implement a new project. But few fully understand what it actually costs throughout the life of the technology, ie, the total cost of ownership (TCO). At Outer Edge, our first priority is to educate our customers about the true cost of “using IT.” Here are just a few factors we examine:

• Fees – Recurring and Onetime
• Upgrades / Hot Fix / Patching - Software & Operating System (OS) – Frequency and Complexity
• Standards – Desktop/Laptop/Server Applications, Utility & OS
• Data Security – Backup/Restore & Disaster Recovery
• System Availability
• Operational Support Structure
• Long-Term IT Strategy